Quest Serviced Apartments celebrated a successful 2010 by announcing Quest Glen Waverley in Victoria as its National Franchise of the Year.
Quest Glen Waverley also picked up the award for Regional Franchise of the Year for Victoria against five other State finalists.
The announcement was made at the 2010 Quest Franchise of the Year Gala Awards on Saturday 13 November. The winners of a further 10 awards were announced including:
* Regional Franchise of the Year, NSW/ACT - Quest Maitland (NSW)
* Regional Franchise of the Year, QLD - Quest Spring Hill
* Regional Franchise of the Year, SA/NT/Tas - Quest Darwin (NT)
* Regional Franchise of the Year, WA - Quest Bunbury
* Inaugural Chairman's Award for Outstanding Service - Charlene Ackland, Quest Mansions (SA)
* Excellence through Commitment - Quest North Ryde (NSW)
* Employee of the Year, front of house - Karen Watson, Quest Narre Warren and Quest Frankston (VIC)
* Employee of the year, back of house - Rosa Smyth, Quest on Doncaster (VIC)
* New Zealand Franchise of the Year - Quest Invercargill
* Supplier of the Year - TRAVELCLICK
The annual awards recognise outstanding achievements and commitment to the Quest brand, serviced apartment industry and most importantly guest service. Finalists and winners are chosen from more than 2,000 employees and more than 125 properties across Australia, New Zealand and Fiji.
Paul Constantinou, Chairman Quest Serviced Apartments said Quest had enjoyed a successful year thanks to a strong business model and the unwavering commitment of Quest's franchisees and employees.
"Without the commitment and drive of our network of franchisees and their employees, we would not be the industry leader we are today," he said.
"From property management to housekeeping, all of our employees play a vital role in delivering exceptional guest service day in and day out.
"The annual Quest awards formally recognise these employees, the best of the best in business leadership across the Quest network and also the future leaders of the Quest Group.
"Our award winners and extended network should be very proud of their achievements this year," said Mr Constantinou.
